Shipping policy

SHIPPING 

We offer UK & worldwide shipping through tracked services. Orders are shipped within 5 business working days. This does not include weekends, bank holidays, or customs checks for international orders. Please ensure to check both your inbox and spam folders for order confirmations and tracking details. Kindly allow for the estimated lead times outlined below before reaching out to us.

Shipping costs are calculated at checkout

ESTIMATED SHIPPING TIMES (once dispatched)

  • UK: 5-7 working days
  • Europe Zone 1: 10-14 working days 
  • Europe Zone 2: 10-14 working days
  • Europe Zone 3: 10-14 working days
  • US: 10-14 working days
  • Rest of World (ROW): 10-21 working days

This does not include weekends, bank holidays, or customs checks for international orders. 

These estimates provide a guideline for when you can expect your order to arrive after it has been dispatched. Customers are responsible for any applicable custom/import costs. If a parcel is delayed or held at customs, please contact us at contact@wordot.co, and we will assist you to the best of our ability.

Please note that frames are only available for shipping within the United Kingdom. Any frame orders will be dispatched from the nearest warehouse to ensure the quickest delivery possible.